Welcome to YaGo, your communication utility app for sales and customer-support professionals. We are committed to protecting your privacy and safeguarding your personal information. Please review this Privacy Policy carefully to understand how we collect, use, and protect your data.
1. Information We Collect
a. Account Information
When you create a YaGo account, we collect:
- Email address (used for account login and recovery)
- Password (encrypted and never stored in plain text)
- Profile information you choose to provide
b. Contact Data
With your permission, YaGo accesses your device's contacts (READ_CONTACTS) to:
- Display contact names when incoming calls arrive
- Enable quick messaging to stored contacts
This contact data is never uploaded to our servers — it remains entirely on your device.
c. Call Screening Service
When you enable YaGo's Call Screening feature, Android's call screening role provides incoming caller phone numbers. YaGo:
- Receives the phone number of each incoming call from Android
- Matches it against your device contacts to display the caller's name (if saved)
- Stores recent incoming calls locally on your device for your reference
- Does NOT read or access your Android call history
Your incoming call list stays on your device and is never transmitted to our servers.
d. Device Information
We may collect non-personal information such as:
- Device type and Android version
- App usage patterns and feature usage (via analytics)
- Crash reports and error logs (for app improvement)
e. Advertising and Analytics
YaGo uses Google AdMob for advertising. Google may collect:
- Advertising ID (a unique, non-personal identifier for advertising)
- App interaction data for personalized ads
See Google's Privacy Policy for details on how Google handles this data.
2. How We Use Your Information
- Account Management: To authenticate your login, recover your account, and provide customer support
- Call Screening: To display incoming caller names (from your contacts) and maintain your call list
- App Improvement: To analyze usage patterns and enhance features
- Communication: To send you service updates, security alerts, and (with consent) promotional offers
- Advertising: To display relevant ads via Google AdMob
3. Data Security
- We employ industry-standard encryption (SSL/TLS) for data transmitted between your device and our servers
- Contact data and call lists are processed locally on your device — they do not leave your phone
- Passwords are securely hashed and never stored in plain text
- We do not integrate with third-party services that access your call history or contacts
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who help us operate the app, such as:
- Payment processors (if applicable)
- Analytics partners (to improve app performance)
- Google AdMob (for advertising)
- Firebase (for crash reporting and performance monitoring)
We may disclose information only when required by law or necessary to protect our legal rights.
5. Your Rights and Controls
- Permission Control: You can grant or deny YaGo's requests for Contacts and Call Screening access at any time through your device settings
- Data Deletion: You can delete your YaGo account and associated data at any time by contacting us at info@myeplatform.com
- Marketing Communications: You can opt out of promotional emails by contacting us at info@myeplatform.com
- Advertising ID: You can reset your advertising ID in your device settings to limit ad personalization
6. Children's Privacy
YaGo is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information promptly.
7. Changes to This Privacy Policy
We may update this Privacy Policy at any time. When we make material changes, we will notify you by posting the updated policy on this page and updating the "Effective Date" above. Your continued use of YaGo after any changes indicates your acceptance of the updated Privacy Policy.
8. Data Processing Agreement (India)
For users in India, YaGo complies with the Digital Personal Data Protection Act, 2023 (DPDP). You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of data (where legally permissible)
- File a grievance with our Data Protection Officer
Grievance Officer: dataprotection@myeplatform.com
9. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your data:
PARITER M AND E COMMERCE SOLUTIONS PRIVATE LIMITED
Pujari Plot 9, Shree Bunglow, Vishram Bag
Sangli, Maharashtra 416416, India
Email: info@myeplatform.com
Phone: +91 86988 77771
This Privacy Policy explains how YaGo handles your information. We are dedicated to providing you with a secure, transparent, and respectful app experience.